Frequently Asked Questions

Get answers to common questions about Hair Wash and Scalp Treatment.

Most clients benefit from treatments every two to four weeks, depending on scalp oiliness, product buildup, and styling frequency. Dry scalps may need monthly care while oily or product-heavy routines could require biweekly visits for optimal scalp balance and hair health.

Yes—our salon uses color-safe, gentle formulations to protect dye integrity. Tell your stylist about recent coloring or chemical services so we can choose appropriate products and timing to avoid fading or sensitivity, ensuring both scalp health and color longevity.

Yes, when paired with medicated or therapeutic cleansers our treatment can reduce flaking and soothe irritation. We'll assess your scalp, recommend targeted products or follow-up visits, and advise at-home routines to manage dandruff and maintain a balanced, flake-free scalp.

Appointments typically run 30 to 45 minutes, depending on scalp condition and any add-ons like deep conditioning or detangling. We allocate extra time for clients with thick, textured, or heavily styled hair to ensure thorough, relaxing treatment.

No need to wash beforehand—arrive with dry or lightly styled hair. Products and natural oils help our stylists evaluate your scalp and choose the best cleansing approach. If your hair is heavily product-laden, we’ll still perform a thorough cleanse during the service.

Yes—we prioritize botanical, sulfate-free, and cruelty-free products whenever possible. We’ll discuss preferences and sensitivities during consultation, offering organic and fragrance-free options. If you have allergies, inform us so we can perform patch tests and select the safest, most effective formulations.