Frequently Asked Questions

Get answers to common questions about Hair Wash.

Frequency depends on hair type, scalp condition, and lifestyle. For natural textured hair, many clients choose every one to two weeks to maintain moisture; others prefer biweekly or monthly. We’ll recommend a schedule based on your scalp and styling routine.

We use salon-grade, natural-focused shampoos, conditioners, and treatments selected for your hair’s needs. Options include sulfate-free cleansers, moisturizing conditioners, and botanical treatments. Tell your stylist about sensitivities or preferences for a tailored selection.

A gentle wash should not remove well-installed protective styles, but delicate or loose extensions may need extra care. Inform us about braids, wefts, or wigs so we can adjust technique, water pressure, and product choice to protect your style.

Most washes take twenty to forty minutes, depending on hair length, thickness, detangling needs, and add-ons like deep conditioning or scalp treatments. We’ll estimate your appointment length when you book and adjust if additional treatments are requested.

Yes—scalp treatments can be integrated into the wash to address dryness, buildup, or sensitivity. Our stylists apply targeted exfoliation, masks, or serums as needed. Additional time or a small service fee may apply; discuss concerns when booking.

No need to pre-wash—our service begins with a professional cleanse. If you use heavy oils or specific products, mention them so we can adjust technique. Bringing allergy or product ingredient info helps us choose compatible salon formulas.